We manually approve all submitted projects on Smart Reno Express. Once the project is verified and approved, contractors interested in your project will contact you by email or by phone, depending on your preference. Note that it can take up to 24 hours to check and activate a project.
It's easy, just log in, select your project and click on the “Hire this business” button for the contractor of your choice. Once the company is hired, you will be able to perform your positive, neutral or negative evaluation.
Smart Reno Express takes customer reviews very seriously! If there is a doubt, Smart Reno Express validates customer ratings over the phone. Companies who don’t respect this aspect of our system would be suspended permanently.
Yes. Before authorizing companies to bid on Smart Reno Express, we verify the legal existence of the company, the validity of the RBQ license, and liability insurance. To learn more about our background checks, click here.
Certainly. Your name, phone number and email address are not published on Smart Reno Express. We only provide your information to contractors who accept your project so they can communicate with you. You can also communicate with the contractors by internal messaging.