In order to use this Web site, you must first complete the registration form. During registration you are required to give contact information, such as last name, first name, and email address. We use this information to send you alerts and reminders or to contact you about the services on our site in which you have expressed interest.
You may receive confirmation request, newsletters, invitation request and alerts when for example you receive messages from other members.
Smart Reno Express is the sole owner of the information collected on Smart Reno Express.
By default, people who are not Smart Reno Express users can't have access to your picture, last name, first name, city, province/region/state and country of residence, through web search engines or directly through Smart Reno Express.
Smart Reno Express users are limited to the same information as users are, unless they are "connected" to you (you sent contact information access requests, and they have accepted the invitation). Your contact information (first and last name, email addresses, mail addresses, phone numbers) are only accessible to Smart Reno Express users that have been authorized to access this information.
We use your first and last names to personalize your Smart Reno Express access. We use your email address to contact you, if necessary. When you confirm your registration, for security reasons, we may verify that the email address you provide belongs to you. Some information, that is not of a personal nature, such as which browser you are using (Internet Explorer, Firefox, etc.), the operating system you are using (Windows, Mac OS, etc.) and your domain name (IP address) or Internet provider, may be collected. This information will be used in statistical analyses of site usage. It helps us improve and personalize our service and content to better meet your needs and make the site more enjoyable, efficient and secure to use.
We use your personal information to: solve technical problems; gauge the interest of our users in our services; inform you of Smart Reno Express offers, news and updates; personalize your experience ; detect and protect against fraud and other criminal activities; and to implement our Terms of Service.
Promotions are sending by Smart Reno Express in behalf of our partners. We are not sharing any personal information with any third parties in the process.
We use Google Analytics services to provide information about our visitors (location, new or returning visitors, etc…). When you sign up for Smart Reno Express's services, we will share your IP address as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Smart Reno Express may sometimes share general socio-demographic information with partners or advertisers so that they may target their advertisements (by age group or sex, etc. For example, the number of users between 20 and 30 years of age). We do not, however, provide information that would allow them to identify you.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
To learn more about SSL, follow this link http://www.verisign.com/ssl/.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us.
Smart Reno Express does not send any unsolicited information. The only compulsory emails you will receive are an integral component of the Smart Reno Express service and are necessary to the well-functionning of the site (eg.: The request to reset your password on Smart Reno Express).
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. http://www.microsoft.com/info/cookies.mspx.
Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
See "Third Party Advertisers."
You can change and update your information at any time. All you have to do is log on with your Smart Reno Express identifier and password, then click on "My Account". You can cancel your registration at any time. All you have to do is log on with your Smart Reno Express identifier and password. Go to "My Account" section at the top of the page and click "Delete my account". This will cancel your registration and delete all your information from Smart Reno Express.
Smart Reno Express
731 de la Commune W., suite 200
Montreal, Quebec, H3C 1X7