Our Pledge

We at Smart Reno Express understand and respect the fact that your personal information must always remain strictly under your control. Only the users that you, yourself will have selected will be granted access to the information that you provide Smart Reno Express. Besides the instances persuant to this Privacy Policy, no part of your information will be sold or shared.

What You Need to Know

In order to use this Web site, you must first complete the registration form. During registration you are required to give contact information, such as last name, first name, and email address. We use this information to send you alerts and reminders or to contact you about the services on our site in which you have expressed interest.

You may receive confirmation request, newsletters, invitation request and alerts when for example you receive messages from other members.

Smart Reno Express is the sole owner of the information collected on Smart Reno Express.

When Is My Information Shared?

By default, people who are not Smart Reno Express users can't have access to your picture, last name, first name, city, province/region/state and country of residence, through web search engines or directly through Smart Reno Express.

Smart Reno Express users are limited to the same information as users are, unless they are "connected" to you (you sent contact information access requests, and they have accepted the invitation). Your contact information (first and last name, email addresses, mail addresses, phone numbers) are only accessible to Smart Reno Express users that have been authorized to access this information.

What Do You Do With My Personal Information?

We use your first and last names to personalize your Smart Reno Express access. We use your email address to contact you, if necessary. When you confirm your registration, for security reasons, we may verify that the email address you provide belongs to you. Some information, that is not of a personal nature, such as which browser you are using (Internet Explorer, Firefox, etc.), the operating system you are using (Windows, Mac OS, etc.) and your domain name (IP address) or Internet provider, may be collected. This information will be used in statistical analyses of site usage. It helps us improve and personalize our service and content to better meet your needs and make the site more enjoyable, efficient and secure to use.

Is My Personal Information Sold to Third Parties?

Your personal information will never be sold, rented or given to third parties without your consent, except in the cases stipulated in this Privacy Policy. Using your personal information in the ways listed is necessary to the well-functioning of the Smart Reno Express service.

How Secure Are Your Web Servers?

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link http://www.verisign.com/ssl/.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us.

Will You Add My Email Address to a Mailing List?

Your email address will not be sold, rented or lent. It will only be used in direct relation to your use of Smart Reno Express, as described in the present Privacy Policy.

Do You Send Unsolicited Emails?

Smart Reno Express does not send any unsolicited information. The only compulsory emails you will receive are an integral component of the Smart Reno Express service and are necessary to the well-functionning of the site (eg.: The request to reset your password on Smart Reno Express).

Why Do You Use Cookies?

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

Google Analytics may use cookies to track our visitors. That information is used to define: daily visitors, unique visitors, time spent on pages, number of visits.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. http://www.microsoft.com/info/cookies.mspx.

Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.

See "Third Party Advertisers."

This privacy statement covers the use of cookies by Smart Reno Express only and does not cover the use of cookies by any advertisers. [See below the "Third Party Advertisers" section.]

Third Party Advertising

Ads appearing on this Web site may be delivered to users by Smart Reno Express or our Web advertising partners. Our Web advertising partners may set cookies. These cookies allow the ad network to recognize your computer each time they send you an online advertisement. In this way, ad networks may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. This privacy statement covers the use of cookies by Smart Reno Express and does not cover the use of cookies by any advertisers.

How Will I Be Told About Any Changes Made to the Present Texts?

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our homepage.

How Can I Change My Information or Cancel My Smart Reno Express Registration?

You can change and update your information at any time. All you have to do is log on with your Smart Reno Express identifier and password, then click on "My Account". You can cancel your registration at any time. All you have to do is log on with your Smart Reno Express identifier and password. Go to "My Account" section at the top of the page and click "Delete my account". This will cancel your registration and delete all your information from Smart Reno Express.

How to Contact Us?

For any questions regarding this Privacy Policy, write to us here or send us a letter to:

Smart Reno Express
731 de la Commune W., suite 200
Montreal, Quebec, H3C 1X7